Hilton Garden Inn Birmingham Brindley Place

Bed was very comfortable, room was nice and clean, breakfast was unbelievably excellent -the choice was extremely good, staff lovely, brilliant location, very close to lovely restaurants and the canal, very good for Utilitia arena which is what we were staying for, we will definitely return here.

The hotel looks very nice outside. It has a good restaurant, the staff is nice and helpful. The location is very good.

the moment I first checked in was treated with a smile and friendly staff that showed how much they welcomed us. we were given the wrong code from just park, when I mentioned thus to reception they apologised and gave us both complimentary breakfast, they also checked the driving zone for me reassuring I wouldn't get charged. they explained exactly how I get to our room. the lobby, restaurant hallway carpets and room was outstandingly clean with lovely details/decor. Nice spacious room and perfect location. The breakfast was a delight great variety and plenty of friendly staff again. walking around the hotel you felt in good hands, clean, always someone around if needed help really felt you special. On checkout I asked where they brought the chairs from in the rooms as I had been looking for a new office chair. Theirs was perfect, to my surprise tge manager came out and said as they are refurbishing the rooms (no idea why as really nice) that i could have one of these chairs and got a chat to kindly get one for me and put in my car. thank you so much your kindness has left me in such high spirits. They really do go above and beyond to look after you and to make your stay absolutely pleasant. I will be there again and will let everyone know if they are going to a concert and need somewhere to stay thus us 100% the best place to stay, only wish I could have stayed longer.

Everything. Location, room, cleanliness, facilities, food, drink but mainly THE STAFF. I've been staying here while my partner has an operation at the Royal Orthopedic Hospital. After checking in together on night one, I've been here alone. The staff have gone above and beyond at every stage of my stay. The care and kindness they have shown me has been unwavering - at reception, with room service, by housekeeping and at the bar and restaurant. When I had to book an extra night (twice) at short notice they easily accommodated me and also gave me my old room back. I've had the odd extra treat from room service and at the bar and I just generally feel cossetted. All of this has been so welcome and appreciated while dealing with hospital visits. Notwithstanding the location has easy access to coffee shops, restaurants and a lovely walk along the river to the Bullring etc. Would not stay anywhere else in Birmingham if and when we visit again.

The hotel was a short walk from the train station and the Utilita Arena. There were plenth of options for dinner and we recommend JuJu’s for Brunch in the morning. It’s only a 5 minute walk from the hotel. The bed was comfy and the room had a fair amount of space which helped whilst we were getting ready for the evening. There were several mirrors so I could do my hair and makeup at the desk and not have to sit on the floor or an odd area of the room to be close to both plugs and mirrors!